Cancellation Policy
Last updated: 19 June 2026
We keep things simple and fair. No lock-in contracts, no hidden fees.
What you can do
- Cancel at any time via email
- Use FindContentGaps until your billing period ends
- Export your data before leaving
- Cancel during your trial with no charge
- Re-subscribe at any time
What to be aware of
- Monthly payments are non-refundable
- No partial-month refunds
- Access ends at the close of your billing period
- Data is deleted 30 days after cancellation
Free Trial
Paid plans include a 14-day free trial where applicable. If you cancel or do not subscribe before the trial ends, your account is deactivated and no payment is taken. You will not be charged anything.
How to Cancel
To cancel, email ian@seopeaks.com with the subject “Cancel my FindContentGaps subscription” from your registered email address. We will confirm within 1 business day and stop all future billing. You can also cancel directly with PayFast from your subscription confirmation email.
Access After Cancellation
Your subscription remains active until the end of your current billing period. For example, if you are billed on the 1st and cancel on the 15th, you keep full access until the end of that month. No further payments are taken after cancellation is confirmed.
Refunds
Subscriptions are billed monthly in advance. As a digital service, payments already processed are non-refundable and no partial-month refunds are issued. If FindContentGaps is unable to provide the service due to a fault on our side, you will be refunded in full within 30 days.
Your Data
After cancellation, your data (websites, opportunities, briefs and drafts) remains accessible for 30 days. During this period you can request a full export by emailing ian@seopeaks.com. After 30 days, all data is permanently deleted from our systems.
Plan Changes
You can upgrade or downgrade your plan at any time from the Billing page. Upgrades take effect immediately; downgrades take effect from your next billing date.
Questions or Disputes
If you have any questions about your subscription or a payment dispute, please contact us directly before raising a chargeback with your bank. We are committed to resolving any issue fairly and promptly.
Email: ian@seopeaks.com
Phone: 072 704 0584